Power Service Assistant

In practice, maintenance works are usually based on the use of ERP, GIS and other technical systems with partial use of documents in paper format. Documentation in paper format is rather inefficient, which results in less detailed and less clear monitoring of implemented work, maintenance planning and as reduced quality of reaching business decisions.

PSA (Power Service Assistant) is a maintenance information support solution, which supplements existing systems. A number of documents are required for planning, managing and supervising (work order, device states record, expected measures, etc.). PSA software enables merging, linking and supplementing of required documents in electronic form. PSA uses new technological possibilities and offers a convenient and efficient tool with support of preventive maintenance processes and performing actions, including capturing data on incurred costs to distributed systems maintenance workers. This software enables insurance of a high level of availability, mobility and efficiency of field teams as it brings suitable operation even without prior knowledge of field conditions. Benefits of the PSA system lie in connectivity with different ERP systems (Maximo, SAP) and flexibility and integration with completely internal company solutions.

PSA system works with and supplements the business information system:

• It merges information from different operative information sources.
• Forwards information to the field, where it is needed in the work process.
• Enables capture of new information at the source (in the field), forwards information back to the business system and eliminates unnecessary tasks (re-typing) and associated errors and delays.
• Saves and processes additional information about the maintenance procedure as needed. For example, scanning of access routes and forwarding recordings to the GIS system.